Managing Technology Within An Organization

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It’s simple to get carried away with in regards to technology options for your company the latest-and-best gadgets and options. Everybody needs to get the latest shiny thing. In larger organizations, handling technology can become burdensome due to duplicative and competing technology requests. Left unfettered, the business technology platform can resemble a “spaghetti bowl” over time. Frequently is true, new technology requests are submitted with no business case to support their investment.

I’m a huge proponent of having non-technology business leaders play an effective part in the decision of the technology options used at an organization. While it’s important to contain an IT viewpoint from a technical interface point of view, having non-IT employees drive technology alternatives frequently result in choices based on the business demands of the organization. As such, any technology request would need a business plan to support the investment.

Form A Technology Committee: This is actually the beginning of your technology acceptance procedure. Develop a technology committee that represents various staff from cross-functional sections. Contemplate choosing a bookkeeping, advertising, operations, technology and finance member to this team. This committee is charged with supplying the prioritization and finally, acceptance of the requests in addition to creating the procedure for submitting technology option requests for the organization.

Create A Submittal Procedure: Built-In in a well-thought through technology strategy for an organization is developing a procedure for the entry of thoughts. Following the “garbage-in, garbage-out” mindset, developing a comprehensive procedure for entry will help weed out the “nice to haves” and focus the committee on actual, concrete alternatives. This procedure shouldn’t just contain the technology option identified, but significantly, the company case for its reason. For approved jobs in the queue, a monthly communication ought to be transmitted to the organization recapping the action of the committee.

Concentrate Your Jobs: Focus is created by a technology committee through the organization. While it’d be fantastic to get every new iteration of technology which gets released, that’s expensive and impractical. The committee can assist with supplying a high level view on the whole business because all requests are being considered by it. All to frequently, departmental requests have the inclination be produced in a silo, with just the impact on that section contemplated.

Need To Have Vs. Nice To Have: It is a biggie. It’s simple to believe an iPhone 3 becomes outdated when the iPhone 4 is released, but when the technology is run by the committee, the “nice to haves” generally fail due to too little company case. The committee permits the organization to run with an unbiased hindrance with respect to technology. The committee is charged with enhancing ROI on technology options and since it’s consisted of cross-departmentally, there ought to be no “pet” projects.

Big Picture, one Job: I’ve headed a technology committee previously as well as the best “aha” moment for me was the quantity of similar technology alternatives that were being presented from different sections. Had these requests all been accepted, the organization would have created duplicative remedies to identical problems in addition to overspent IT dollars. The committee allows for its members to “rise above” the affray of the organization and view the technology requests in the large image. The aim of the committee was to ensure that any request that is authorized was accretive to the entire business.

Develop A Small Business Case: This is actually the easiest way to clear the mess out. Ask employees what they want from the committee as well as a technology option will soon be inundated with thoughts. Request them to submit in a company case (cost reason for the investment) along with their option and thoughts are significantly reduced. The company case for a technology option helps in identifying whether the investment is worth it, but drives the writer to consider how this alternative interfaces within the present platform.